Privacy Policy for Connect Wala

At Connect Wala, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and security. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: Name, phone number, email address, and location to facilitate bookings.
  • Service Data: Information about the services you book and your preferences.
  • Device Information: Details such as IP address, device type, and browser type for analytics and performance optimization.
  • Payment Information: When you make transactions on our platform, your payment information is processed by third-party providers securely.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process bookings and connect you with service providers.
  • To personalize your experience on the platform and offer recommendations.
  • To improve our platform, customer service, and overall user experience.
  • To notify you of important updates, offers, and service changes.
  • To ensure the security of your transactions and interactions on the platform.

3. Data Sharing and Disclosure

We respect your privacy and will never sell your data. We may share your information with:

  • Service Providers: To fulfill your bookings and requests.
  • Third-Party Vendors: For processing payments and managing data storage securely.
  • Legal Obligations: In cases where disclosure is required by law or to protect the rights, safety, and security of Connect Wala, our users, or the public.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

Connect Wala uses cookies and similar tracking technologies to understand how users interact with our platform, improve site functionality, and offer targeted advertisements. You can manage your cookie preferences through your browser settings.

6. Your Rights

As a user, you have the right to:

  • Access and review your personal information.
  • Correct or update your data if it is inaccurate.
  • Request the deletion of your personal data under certain conditions.
  • Opt-out of receiving promotional communications.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be communicated to you via email or through a notice on our platform.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Email: connectwalaapp@gmail.com

Phone: +91-8332262655

By using the Connect Wala platform, you agree to the terms outlined in this Privacy Policy.

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